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New Feature: Customer Billing View in Frame Admin Console

We're excited to announce the launch of a new Billing view in the Frame Admin Console, designed to give Customer Administrators enhanced visibility into their subscription details.

Frame Admin Billing Portal

Where to Find It​

Navigate to the left-hand menu within your customer entity and select Billing to try out this new feature.

What You'll See​

The new Billing page offers a comprehensive, line-by-line view of each active subscription, including:

  • Subscription ID
  • Billing model (Pay-Go, Pre-Paid)
  • Sales Channel
  • Term (Months)
  • Renewal Date
  • Subscription Status

Each subscription can be expanded to view its associated entitlements, which include:

  • Line Number
  • Product Name
  • Quantity
  • Service Type (e.g., Platform, Software, IaaS, Services, Support)
  • Consumption Model (e.g., Per User, Per VM, Credits, Per Unit, Per Case)
  • Start and End Dates

The Billing page was created so Customer Administrators can view subscription information directly, with more transparency, within the Frame Admin Console — eliminating the need to contact support.

Access Control​

Only Frame Admin Console users with Customer Administrator privileges will be able to view this section, ensuring sensitive subscription details are protected.

What's Next?​

This is just the beginning. As part of our ongoing roadmap, we're actively developing two additional pages:

  • Usage Page – Will display detailed subscription usage metrics and credit drawdowns to help you monitor consumption in real time.
  • Invoices Page – Will provide access to downloadable billing invoices for improved record-keeping and financial oversight.

Stay tuned; these new features are coming soon and will further empower you to manage your billing and subscription lifecycle with ease.

Have Questions?​

If you have any questions about the information displayed on the Billing page, feel free to reach out to our billing team at Billing@dizzion.com.

For assistance with accessing the Billing page or navigating the Frame Admin Console, please submit a support ticket, and our team will be happy to help.

Thank you,

The Friendly Team at Dizzion