Security

Here we cover all security-related documents including our data safeguarding measures, security best practices for administrators, HIPAA compliance information and much more.

📄️ Security Basics

Information about anti-virus software, exclusion rules, and compliance with the Frame Platform.

📄️ Outbound Proxy Server Support

Frame Guest Agent (FGA) and Cloud Connector Appliance (CCA) have native support for outbound proxy server if a proxy server is required from a VM inside a private network to communicate to the Internet. The outbound proxy server must support both HTTPS and Secure WebSocket (WSS) traffic. This Frame proxy server configuration is independent of the proxy server configuration of the operating system.

📄️ HIPAA Compliance

HIPAA and the later adoption of the HITECH Act established through the Department of Health and Human Services is a set of Privacy and Security Rules governing the handling of Protected Health Information (PHI). Under these rules, "Covered Entities" are required to meet certain security and data requirements in order to keep PHI safe. Covered Entities who utilize third-party entities (such as a Service Provider) who will "create, receive, maintain or transmit" PHI in providing a function, activity, or service on behalf of that Covered Entity are defined as a "Business Associate." In most cases, any Business Associate must enter into a Business Associate Agreement (BAA) with the Covered Entity.

📄️ Frame Data Residency

This document outlines what Frame customer data and personal information is generated, collected, and transmitted.