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Admin API

The Frame Admin API service is based on standard REST HTTPS calls. All API endpoints require signed authentication via HTTP headers and role-based access control configured within Frame Console.

The typical workflow for an API call is as follows:

  1. Authenticate with the Frame REST API to sign the HTTPS API request. You'll need to create a signature with the client_id, the client_secret, and a timestamp. The client_id and client_secret is obtained by a Frame administrator in Frame Console.

  2. Make the HTTPS REST call to the Admin API endpoint using the client_id, timestamp, and the signature in the HTTP header.

  3. The Frame REST API verifies the signature of the HTTPS request, verifies the requestor has sufficient authorization to make the request, and will then send the requested response.

Frame Admin API is served from the following URL:

In the next section, we will review how to properly configure Frame to authenticate and authorize Frame Admin API requests.

Authentication and Authorization

All REST API calls require signed requests for authentication of each 3rd party service request. To sign an API request call, a client_id and client_secret (obtained from Frame Console by an administrator) are required for signature creation and verification.

How to Provision API Credentials

  1. Navigate to your Frame Admin Console as an Administrator.

  2. Navigate to the Customer or Organization page and select Users from the left-hand menu.

  3. Enable the API option and click Save. The API tab will appear on the Users Page. This tab lists all of the API providers that have been created at the Customer or Organization level.

  4. Go to the newly created API tab and click Add API.

  5. Enter a name for the API provider and choose the role and scope (customer, organization, or account) you would like to grant to the API key. You may assign more than one role and scope to the API provider by clicking on Add a role. Click Add at the bottom of the window once you have defined the name, role(s), and scope(s).

  6. Click the ellipsis next to the API provider you just created and select Manage.

  7. Create a new API key by entering the API key name and then click the plus symbol to create it.

  8. Record the client_id and client_secret to be used later by your API calls.


    Make sure to record this information, as it will only appear once. You will not be able to retrieve these details again.

Making API Calls

In the last section, you generated a client_id and a client_secret.

The client_id is a unique string that Frame uses to identify and authorize the proper entity and API permissions.

The client_secret is an HMAC-SHA256 key used to generate the signature and is required by the signature verification process.

A signature is created by applying the HMAC-SHA256 algorithm to a string that is constructed from the client_id and a timestamp. The timestamp is the current time in seconds since epoch.

The proper steps for creating a signature are as follows:

  1. Get the current timestamp.

  2. Create a string by concatenating the timestamp with the client_id (timestamp + client_id).

  3. Apply HMAC-SHA256 on the newly created string using the client_secret.

In order to verify the signature, our API also requires the client_id, and the timestamp in your request's HTTP headers. The client_secret should NOT be included.

Python 3 Example

Below is a simple example of a Python 3 script that can be used to generate the signature needed for the API call and then the HTTPS request.

#!/bin/env python

import hashlib
import hmac
import time
import requests
import base64

# Client credentials
client_id = "<Your API Client ID goes here>"
client_secret = b"<Your API Client Secret goes here>"

# Create signature
timestamp = int(time.time())
to_sign = "%s%s" % (timestamp, client_id)
signature =, to_sign.encode('utf-8'), hashlib.sha256).hexdigest()

# Prepare http request headers
headers = { "X-Frame-ClientId": client_id, "X-Frame-Timestamp": str(timestamp), "X-Frame-Signature": signature }

# Make request
r = requests.get("", headers=headers)
accounts = r.json()

# Print accounts
for account in accounts:

API Endpoints

Lastly, each Frame entity (Customer, Oerganization, Account, Infrastructure) has its own set of endpoints.