Frame Console 4.22.0​

Added:

• Administrators with appropriate permissions may now search for Accounts by their vendor ID from Admin Console pages. (FRAME-1440)

Fixed:

• [Admin API] General fixes and improved error handling. (FRAME-1569)
• Issue where the Utility Servers page within Dashboard would display an error when attempting to be accessed by users with the Utility Server Admin role.
• Additional reliability and performance fixes.

C3Sv2.1.1​

Added:

• Enhancement to automated customer communications for maintenance window events.
• Enhancement to EA Support for Golden Image Manager tool, including progress display and additional information for improved user experience.
• Additional backend and frontend prerequisites for Security Pulse, to be released for EA later this quarter (subject to change).

Frame Console 4.21.1​

Added:

• New design and layout of the Sandbox and Utility Server pages within Dashboard.
• The ability to Schedule Publish and Schedule Promote of a test publish to production. Options are available within a dropdown menu during the Publish wizard. (FRAME-1276)
• The ability to Session Shadow is now available within the Sessions page from both the Customer and Organization levels in addition to Account level. (FRAME-1537)
• [AHV] Ability to change the configured VPC for existing Accounts within Dashboard > Settings > Networking.
• Option to migrate a Persistent Desktop to a new Availability Zone (AZ) when changing the instance type if the current AZ lacks sufficient capacity. New Admin API endpoint for this feature has also been added: (FRAME-1237)
  • allow_availability_zone_migration

Frame Console 4.20.0​

Added:

• Account Support Role now includes the ability to shadow user sessions. (FRAME-1473)
• Additional performance and reliability enhancements.

Fixed:

• Issue where Launchpad provided the user with the option to start a session for newly created accounts before production pool VM were provisioned. (FRAME-1535)
• Additional cosmetic and reliability fixes.

C3Sv2.1​

Added:

• Early Access (EA) support for Golden Image Manager, including the ability to power on Golden Images and push to UAT for customers subscribed to Dizzion DaaS using Horizon technology. To access this feature in C3, please reach out to your Customer Success Manager.
• Backend and frontend prerequisites for Security Pulse release, to be released for EA in Q1 2025 (dates subject to change).
• Enhancement to Sage, C3 & FBA integration to pass additional order and contract information.
• Ability to launch Frame from C3 for all Frame customers.

We are announcing the release of Frame Server 9.2 to all Frame Accounts in the Early Adopter Deployment Group, effective December 5, 2024. This release will be deployed to Frame Accounts in the Standard Deployment Group over the next 4 - 10 business days (M-F).

Frame Server 9.2.5​

Added:

• Upgraded WebRTC library to version 125.
• Upgraded .NET dependencies to .NET 8.0.
• Additional reliability and performance improvements.

Fixed:

• Issue with multiple displays not working properly when using instances with AMD GPUs.
• Issue with multiple displays not working properly on Linux-based VMs (requires upcoming new Ubuntu images).
• Issue with App Mode 2.0 not working as expected when using Windows 11.

Frame Console 4.19.0​

Added:

• New Accounts created after December 1, 2024 will use the Next Gen Terminal. See our announcement for more details.
• Support for Entra ID joined instances for Accounts using Windows 10 or Windows 11 OS across all supported infrastructures (previously, support for Entra ID was limited to Accounts deployed on Microsoft Azure and Nutanix).
• Launchpad Users can now initiate a reboot of their persistent desktop self-service via Launchpad. (FRAME-1173)

Fixed:

• Changed handling of profile detachment process to display an informational message when users reconnect to a session before detachment is complete. (FRAME-1501)
• Additional cosmetic and reliability fixes.

Added:

• [Tech Preview] When using Frame App’s Generic USB Support feature, if the USB device requires Frame App to switch to using the Frame generic device driver, there is now a setting in Frame App to continue to have those devices use the generic device driver even after a system reboot of the endpoint OS. This is to address certain devices where changing the driver requires a reboot.

Frame Console 4.18.0​

Added:

• A checkbox option for suspendable instance types in the account creation dialog during instance type selection.
• Specific error messaging for scenarios where SGA is unable to connect to the Frame control plane due to unstable networking conditions.
• Improved error messaging for failed sessions.

Fixed:

• Clarified language in the info text that appears when hovering over the “Shadow Pool Count” field under Dashboard > Capacity.

C3Sv2.0.4​

Added:

• Enhancement to differentiation between Horizon & Frame Customers on Messages & Scheduled Maintenances.
• Enhancement to AWS Marketplace integration to collect additional information & warn the user if the information has not been submitted.
• Enhancement to color mapping for Service Request statuses.
• Backend database enhancements to prepare for Security Pulse rollout in a future release.

We are delighted to announce that our Next Gen Frame experience is now generally available (GA)! This enhanced version of our terminal offers a modernized user interface with improvements to usability, making it easier to maximize screen real estate and streamline your workflows.

Frame Console 4.17.0​

Added:

• Safeguard to ensure that Customer entity names can only be changed by authorized Dizzion personnel. (FRAME-1472)
• Support for the "Clone a Sandbox" Frame Admin API call to accept multiple target account IDs, allowing Sandboxes to be cloned to multiple accounts with a single API call, matching the functionality available in Frame Console. (FRAME-1226)
• Admins can now filter by instance type and sort by the name and status in the Dashboard > VMs page. (FRAME-1454)
• Notifications page now displays events where the cloud account is unavailable as a Critical notification (this was previously listed as a Warning). (FRAME-1483)
• Checkbox added to account creation page asking administrators to confirm they have the proper Windows 11 licensing entitlements as discussed in our Microsoft Licensing Guide for Frame.

C3Sv2.0.3​

Added:

• Enhancement to assign a user as the "primary contact" to customer organizations missing this field.
• Feature to automatically open an end user's default email client when the user clicks on the CSM or CSDM name, with the email address pre-populated
• Service request functionality to support "other" component type along with a text box to describe the component type when "other" is selected
• Real time ticket synchronization from the ticketing system into C3
• Ability to sort the service request table column headers
• Ability to submit IBM metering for individual customers

Fixed:

• Messaging when deleting a scheduled maintenance event.
• Error message when creating new MDCO users.

Gateway 11.18.0​

• Minor performance and reliability hotfixes.
• The retention policy for Disk Usage has been changed from 12 months to 6 months. (See Data Availability for more details).
  • This change will be effective as of October 13, 2024. If you need to retain any of this data beyond the new Data Availability policy, please export the relevant data using the Download CSV option prior to this date.

Frame Console 4.16.0​

Added:

• Frame Docs link on Updates page. (FRAME-1451)

Fixed:

• Cosmetic and reliability fixes.

Frame Gateway 11.17.0​

Added:

• Guardrail to ensure SGA 4 node cannot be deleted until the node is finished being created as part of initial SGA 4 cluster creation.
• When cloning the Sandbox from one Account to another, automatically delete any previous clone backups after clone operation completes (latest clone backup is retained). (FRAME-1244)
• [IBM Cloud] Guardrail to prevent issues where IBM Cloud API results in multiple VMs being created with the same disk.
• [IBM Cloud] Workaround to reduce publishing times due to IBM Cloud failing to add resource tags to provisioned VMs. ## Frame will now retroactively check and add missing tags post-creation.

Added:

• Support for third-party authentication pop-up dialog windows.
• Logging when Frame URL cannot be reached.
• Logging all page failures.
• Electron updated to version 31.3.1.

Frame Console 4.15.1​

Added:

• Admins can now search the Dashboard > VMs page by server name, ID, instance type or machine name for both persistent and non-persistent Frame Accounts.
• [Admin API] Maintenance Mode API endpoint. (FRAME-1360)
• Increased maximum disk size for User Volumes to 1024GB. (FRAME-1417)
• New Audio Playback setting for automatically enabling audio in session is now available within Dashboard > Settings > Session. This setting is disabled by default except for any Accounts/Launchpads where the unmuteAudio Advanced Terminal Argument is set. (FRAME-1338)
• Admins can now configure unique Keyboard Profiles for each Launchpad via Launchpad > Session Settings. (FRAME-1349)
• VM cards in Dashboard > VMs now display FAILED status and reason for session failure when applicable.

C3Sv2.0.2​

Added:

• AWS Marketplace integration with Dizzion.
• Integration between C3 and Frame, enabling a streamlined experience across both platforms.
• Outbound real-time syncing of organizations and users from C3 to ticketing system.

We previously announced the deployment of our new Frame stateless driver (OFS) to all Frame Accounts. This process is now complete, and we are ready to begin enabling the new driver in a phased approach.

The first Frame Accounts that will begin utilizing the new driver will be any non-persistent accounts using either a Windows 11 or Windows Server 2022 base image (this is applicable across all Early Adopter, Standard, and Trailing deployment groups).

These accounts will be migrated to OFS on Monday, September 2, 2024. By default, only the Sandbox VM for each account will have OFS enabled. Production pool VMs will not be migrated to OFS until a Publish is run. Any new Windows 11 or Windows Server 2022 non-persistent accounts created after September 2, 2024, will automatically utilize OFS.

Frame Console 4.14.0​

Added:

• Card view is now available for Dashboard > VMs providing more detailed VM-specific information including Frame Server version, FGA version, availability zone, and storage type.
• New OFS feature badge is now available within Admin Console > Accounts if OFS is enabled for an Account.
• New column showing Last Used date and time for Persistent Desktops in Dashboard > Volumes. (FRAME-1239)
• New Customer Support and Organization Support user roles. These roles provide the same permissions as existing Account Support role - but for accounts across the Customer or Organization. (FRAME-1369)
• The VM Workload ID is now viewable by hovering over the Session ID in Dashboard > Sessions.
• The Dashboard > Updates page now displays a list of all VMs that require updates, making it easier to identify and manage updates for Persistent Desktop VMs.
• Persistent Desktops can now be assigned by user_uuid.
• Improved error reporting in scenarios where Frame Terminal fails to load.
• Additional cosmetic, performance, and reliability improvements.

We are excited to announce the upcoming GA release of our new stateless driver (OFS)! This new driver will be replacing our existing stateless mechanism for non-persistent Windows VMs, bringing enhanced security and performance.

Effective August 15, 2024, we have begun including the new OFS driver with all new Frame Agent releases. The driver will be installed but disabled. Currently, all Frame Accounts in the Early Adopters deployment group (Dashboard > Settings > Deployment Group) have received the new driver. We plan to deploy the driver to all remaining accounts within the next 1-2 weeks. Once the driver is fully deployed, we will then begin enabling the driver in a phased approach (stay tuned for a separate announcement on timing).

Frame Console 4.13.0​

Added:

• Streaming Gateway 4 is now Generally Available for all public cloud providers. The new Streaming Gateway page for management of clusters and nodes is now available in Admin Console. Please see Streaming Gateway 4 documentation for more details. Installation files for manually deployed nodes are available on our downloads page.

  note

  Streaming Gateway Appliance (SGA) versions 3.5 and earlier are not supported with the new Streaming Gateway management page in Admin Console.

Fixed:

• [FRP8] Issue related to end-user bandwidth estimate being lower than actual available bandwidth resulting in degraded session resolution under certain network conditions.

• Issue where new Microsoft Teams crashes intermittently.

Added:

• Command line arguments:

  Action	Argument/Example
  Show Help Menu	Frame.exe --help
  Show Version	Frame.exe --version
  Hide Menu Bar	Frame.exe --hide-menu-bar=ON
  Hide Fullscreen Toggle	Frame.exe --hide-toggle-fullscreen=ON
  Enable Hardware Acceleration	Frame.exe --use-experimental-gpu-flags=ON

• [IGEL] Command line arguments are now configurable via settings in the IGEL UI.

Frame Console 4.12.0​

Added:

• Dashboard > Sessions page now displays active sessions as the default view. (FRAME-1387)
• New! Search bar added to the top of the Dashboard > Users > SAML2 Permissions page can be used to easily find specific SAML2 permissions. (FRAME-1340)
• General UI enhancements.

Frame Console 4.11.0​

Added:

• New Session page replaces Audit Trail > Session Trail. Admins can now view all sessions (active and past) on the new page, available in both the Admin Console and Dashboard. Relevant session information has also been enhanced. (FRAME-1368)
• Support for custom Resource Tags on a per-Cloud Account basis. Admins can now add and manage custom tags under Cloud Account > Advanced settings, which will be added to all resources created within that Cloud Account. (FRAME-463, FRAME-976)
• Support for custom Cloud VM Prefix on a per-Cloud Account basis. Admins can now specify a custom naming prefix under Cloud Account > Advanced settings, which will serve as the default prefix for all VMs created within that Cloud Account. This can be overwritten at the Account level.
• [Tech Preview] New Updates page within Account Dashboard which shows OS and Frame updates that are available for VMs within the Account (applicable to Sandbox, Utility Servers, and Persistent Desktops). Available updates are refreshed when VM is powered on. Please open a support case to enable this feature.
• General UI and branding improvements.

Added:

• Rich text and image copy/paste functionality for accounts using "Tech Preview" Terminal build version.
• Support for new AMD GPU cards and the latest Advanced Media Framework (AMF) for applicable infrastructure providers:
  • [Azure]: Azure NGadsV620 family (AMD Radeon Pro v620)
  • [AWS]: G4ad family (AMD Radeon Pro V520)
• Multi-monitor support for Linux/Ubuntu instances.
• Stabilization and performance improvements.

C3Sv2.0.1​

Added:

• Service request module in C3 UI.
• Service request module enhancements including ticket number synchronization, ticket status mapping, new issue type, and real-time syncing of service requests between ticketing system and C3.
• Enhancements to the scheduled maintenance creation module to include the ability to type in date/time and a more comprehensive list of time zones inclusive of daylight saving time.
• Enhancements to customer selection in scheduled maintenance and messages to add ability to select platform specific customers.

Frame Console 4.10.0​

Added:

• Support for customers to register their own IBM Cloud account.
• USB Redirection now generally available.
• Ability to increase the size of persistent desktop disks beyond 512 GB.
• Ability for customers to restrict access to the Azure storage container and/or skip Azure cloud account validation when registering their own Azure cloud accounts.
• Ability for administrators to check the status of an ongoing replication process for specific backups and disable the ablity to replicate if the task is in progress.
• Updated the branding of the invitation email.

Frame Console 4.9.0​

Added:

• New Launchpad experience will be rolled out to the first subset of customer Accounts.
• [GCP] Ability to select the following disk types when creating a new Account in GCP:
  • SSD (default)
  • Balanced (decreased disk performance, lower cost)
• The tooltip that appears when hovering over a specific Volume on the Volume Backups page for non-persistent accounts now shows the Frame User UUID in addition to the Frame Volume ID. This update ensures administrators can match volumes to the corresponding users within their cloud infrastructure in a self-service manner.

In our continued effort to enhance our customer experience, we are consolidating our support portals. The Frame support portal (support.fra.me) will be integrated into the Dizzion support portal at support.dizzion.com.

Frame Console 4.8.0​

Added:

• Account administrators are now able to change the Terminal Build used for sessions for the entire Account or specific Launchpad by navigating to Settings > Session > Advanced Options and selecting the desired version from the dropdown menu:

  • Latest: Current GA release of Frame Terminal This is the default setting and is strongly recommended for production users.
  • Previous: Previous GA release of Frame Terminal. This is only recommended if there are issues with Latest release.
  • Tech Preview: Tech Preview release of upcoming Frame Terminal. This is only recommended for testing purposes.

• The tooltip that appears when hovering over a specific Volume on the Volumes page for non-persistent accounts now shows the Frame User UUID in addition to the Frame Volume ID. This update ensures administrators can match volumes to the corresponding users within their cloud infrastructure in a self-service manner.

We are excited to announce that starting with our upcoming Frame platform release on April 21, 2024, we will begin to roll out our newly redesigned Launchpad experience to an initial subset of customers. We expect to fully roll out the new Launchpad to all remaining customers as part of our scheduled platform release on May 12, 2024.

We are pleased to announce that Frame App 7 is now officially Generally Available with our 7.4 release. Customers can download the latest Frame App 7 version from our downloads page.

Added:

• Upgraded to Electron version 28.2.7.
• Integrated with Chromium version 120.
• Users may now navigate to View > Show GPU Internals to see an in-depth GPU hardware acceleration report.

Frame Console 4.7.0​

Added:

• Max Session Duration timeout is now an optional setting and can now be enabled or disabled. When enabled, administrators can set a maximum duration for sessions, after which the sessions will automatically close. By default, this feature is disabled for all new Accounts. This timeout will remain enabled and configured for existing Accounts.

This release only affects Frame Accounts which have already been upgraded to Frame Server 9.0 and FGA 2.0.

Frame Guest Agent​

Added:

• Upgraded .NET to version 8.0

Frame Console 4.6.0​

Added:

• Dizzion Status Page is now accessible through a link featured on all Frame Dashboards.
• New session field sga_version is provided to Frame Terminal to delineate SGA version being used for the session.

Fixed:

• Fixed an issue where cloning an account Sandbox with FRP8 enabled to an account without FRP8 enabled resulted in an error, causing the destination account to incorrectly behave as if FRP8 was enabled without the session settings reflecting this change.
• Fixed an issue where automatic User Volume backups were failing to initiate for some Accounts.
• Fixed an issue where text entered into the search bar of the Volumes tab would also populate in the search bar under the user name in the Frame Console.
• Additional reliability fixes.

Frame Console 4.5.0​

Added:

• Ability to disable specific SAML2 permissions without needing to delete it.
• Ability to view end-user location details on Dashboard > Status > Servers page for any VMs that have an active session.

In our continued commitment to providing an exceptional user experience, we would like remind you of scheduled system maintenance that will be taking place soon.

The maintenance window is scheduled for approximately 1 hour and will commence at 12:00PM PST / 8:00PM UTC on Saturday, February 3rd, 2024.

In our continued commitment to providing an exceptional user experience, we would like to inform you of scheduled system maintenance that will be taking place soon for our Frame platform.

The maintenance window is scheduled for approximately 1 hour and will commence at 12:00PM PST / 8:00PM UTC on Saturday, February 3rd, 2024.

Added:

• [macOS] USB device redirection is now supported. Users wishing to take advantage of this feature must grant permissions to the Frame USB Helper upon the first launch of the application.
• The underlying Chromium engine has been upgraded to version 118, ensuring a more robust and secure experience.

Fixed:

• [Windows] Resolved an issue where keyboard redirection for certain shortcuts using special keys would not work when microphone functionality was enabled.

Frame Console 4.4.0​

Added:

• Ability to initiate backup of multiple User Volumes and Persistent Desktops simultaneously.
• Changed default date range to 1 day for Session Trail and 7 days for Audit Trail.
• Ability to set new Shutdown Timeout at the Account level which will apply to all Instance Pool VMs and Persistent Desktop VMs.

Frame Console 4.3.0​

Added:

• Redesigned “card view” for Accounts and Organizations within Admin Console provides administrator with a heads-up display of key information.
• Notifications and Tasks now have dedicated pages within Dashboard and Admin Console. Previously they were combined within Notification Center.
• Frame SSO feature is now Generally Available.
• When using Reset Master Image for the Sandbox, admin is now presented option to select a specific Master Image to reset to.
• Ability to set new Shutdown Timeout for Sandbox which specifies how long, after a Sandbox is powered on (with no active or disconnected session), it will remain on before automatically powering off. Default is 60 minutes.

Per our Frame Remoting Protocol 7 End-of-Life Announcement, new versions of Frame Server and Frame Guest Agent will only be deployed to Accounts using FRP8 only.

Frame Server 9.0.4.0​

Added:

• Improved handling of KDS Server connection failures and retries.

• Additional enhancements to session performance and reliability.

• [Tech Preview] Support for new Session Shadowing feature which allows admins to join an active session. Please open a support case to enable this feature on your Account(s).

  Known limitations with Tech Preview release:

  • Only Account Administrators are able to initiate a session shadow.
  • While users are notified when an admin begins shadowing their session, there is no option for users to accept/reject the session shadow.
  • Admins shadowing a session will have both keyboard and mouse controls.

We are announcing that Frame Remoting Protocol 7 (FRP7) will be formally end-of-life (EOL) effective June 30, 2024.

Effective December 1, 2023, Dizzion has ceased the development of new features for FRP7. This means the last versions supporting FRP7 will be Frame Server 8.7, Frame Guest Agent 1.10, and Streaming Gateway Appliance 3.5 (barring any essential bug or security fixes).

Frame Console 4.2.0​

Added:

• Publish progress details are now available within Dashboard > Sandbox when publishing.
• Ability to Reset Master Image (Dashboard > Sandbox) is now available for Accounts deployed on public cloud (previously this was only available for Nutanix AHV Accounts).
• Active Sessions and Session Trail now shows which Launchpad (name) was used to start the session.
• Support for Microsoft InTune MDM for Azure AD-joined instances.
• More detailed session close reasons in Session Trail.
• Ability to filter User Volumes and Persistent Desktops by last used date.
• For Persistent Desktop Accounts, Status page now shows any VMs that are in the shadow pool.
• Application Launchpads will have App Mode 2.0 enabled by default for new Accounts.
• [Tech Preview] Redesigned Launchpad experience. Customers can test the new experience by reaching out to Frame Support.

Fixed:

• Issue where the Start Session to Sandbox button is still available when a Publish is in progress.
• Additional cosmetic and reliability fixes.

Frame Terminal 6.40.0​

Added:

• [GCP] Proper error handling when session cannot be suspended or fails.

Fixed:

• Issue where Frame Application Update option shows in the gear menu when using Frame App 6.16.
• Additional reliability fixes.

Frame Gateway 11.2.0​

Added:

• [Admin API] Expose last successful backup date/time for User Volumes and Persistent Desktops.
• Additional notifications for Publish progress.
• Guardrail to prevent VMs that are scheduled to be stopped or terminated from being reserved for new sessions when requests happen simultaneously.

Fixed:

• [GCP] Issue where the Frame session token expiration was set equal to Max Session Duration when the Suspend and Resume feature is being used. This would potentially cause session resume to fail if the session token expired while the VM was in a suspended state. Now in these scenarios, session token expiration will be set equal to the max duration a VM can be suspended for (60 days) plus the Max Session Duration.
• Additional reliability fixes.

Frame App 7.2.0​

Added:

• USB device names are more descriptive, displaying the vendor name and USB device class/subclass.
• The Frame App menu bar is now hidden when entering full screen mode.
• Users can now exit full screen mode by long-pressing Esc key.
• Full-screen toggling is now synchronized across all displays in a multi-monitor setup.

Frame Console 4.1.0​

Added:

• Custom resource tagging is now available upon initial Account creation. All resources created within the Account will have custom tags applied. Custom tags cannot be added to existing Accounts.
• Frame Terms of Service is now updated to Dizzion’s Master Service Agreement. Admins will be prompted to accept new agreement (end users will not be prompted).
• Refreshed branding with new Frame logos/icons.
• FRP8 is now enabled by default for new Accounts created with Public Networking on BYO public cloud accounts.
• Optimize Session Trail page performance.
• Guardrail to prevent deletion of an Instance Pool when there are active sessions using that pool.
• Support for up to three Domain Controller FQDNs when configuring Active Directory domain join.

In our continued commitment to providing an exceptional user experience, we would like remind you of scheduled system maintenance that will be taking place soon.

The maintenance window is scheduled for approximately 1 hour and will commence at 4:00PM EST / 9:00 PM CET on Saturday, November 25th, 2023.

Frame Gateway 11.0.0​

Added:

• Adjusted retention policy for Test Publish backups to match the value set for regular Publish backups.

In our continued commitment to providing an exceptional user experience, we would like to inform you of scheduled system maintenance that will be taking place soon.

The maintenance window is scheduled for approximately 1 hour and will commence at 4:00PM EST / 9:00 PM CET on Saturday, November 25th, 2023.

Frame Console 3.67.0​

Added:

• New refreshed Launchpad experience featuring modern icons and streamlined UI elements to enhance overall user experience.
• Added new error message if Max Session Duration is set to a value less than other timeouts values within Dashboard > Settings > Session > Time Limits.

Effective December 1st, 2023 we will be transitioning our release notes, announcements, and other communications to originate from no-reply@dizzion.com.

Frame Console 3.66.0​

Added:

• [Admin API] New endpoint /accounts/:account_id/:server_external_id/restore_persistent_desktop/:backup_external_id added to restore Persistent Desktop backups.

Fixed:

• Cosmetic fixes.

Frame Console 3.65.0​

Added:

• New Frame-branded title tag and favicon.
• Administrators attempting to create a new Frame Account using an image that utilizes our legacy architecture (mf2service) will now be prompted with an error message.

Fixed:

• Reliability and cosmetic fixes.

We are announcing the planned end-of-life (EOL) of Windows Server 2016 Image Family for use as Frame workload VMs across all supported infrastructure platforms.
This process will happen in two phases:

1. October 19, 2023 – Customers will no longer be able to create new Accounts using the Windows Server 2016 Image Family. Existing Accounts using Windows Server 2016 will be unaffected and customers will continue to be supported.
2. March 31, 2024 – Accounts using the Windows Server 2016 Image Family will no longer be supported by Frame and user sessions to these Accounts may be impacted.

Frame Console 3.64.0​

Fixed:

• Issue within the Master Images configuration page (Cloud Accounts > Update > Master Images) where you unable to filter by Image Family.
• Removed requirement to check FGA category when importing a BYO Master Image.
• [GCP] Issue when resuming a suspended session if Desktop Auto Launch is enabled for the Launchpad.
• Additional cosmetic and reliability fixes.

Frame App 7.1.0​

Added:

• [Windows] Changed installation directory from C:\Program Files (x86)\Frame to C:\Program Files\Frame.
• [Linux] Generic USB Redirection support (including support for FIDO2/WebAuthn hardware authentication tokens).

Frame Console 3.63.0​

Added:

• Updated Master Images configuration page within Cloud Accounts > Update > Master Images to make it easier to view all available master images in a table format as well as ability to discard master images.

Fixed:

• Additional cosmetic and reliability fixes.

Frame Server 8.7.13​

Added:

Previously included with Server 8.7.12:

• Ability to fallback to CPU-encoding if the GPU attached to the workload VM is not available at the start of the session.

Frame Console 3.62.0​

Fixed:

• Issue where user with Account Support role is unable to view Status page contents within Account Dashboard.
• Additional cosmetic and reliability fixes.

Frame Console 3.61.0​

Added:

• Server details (when hovering over the Machine Name within Account Dashboard > Status > Servers) now includes the type of Windows Active Directory domain join (Classic or Azure AD), if the Server is domain-joined.

Fixed:

• Issue where duplicate sessions may appear in the Active Sessions page.

We announced at the beginning of June that Frame was spinning out from Nutanix and joining forces with Dizzion (more information can be found here). As part of this process, we are transitioning our support systems from Nutanix to Dizzion. We will be sending an email from ProvisioningCenter@dizzion.com with the subject of “Dizzion Control Center: New User Registration” prior to August 7, 2023, asking you to complete the setup of your new Dizzion support account.

Frame Server 8.7.12.0​

Added:

• Ability to fallback to CPU-encoding if the GPU attached to the workload VM is not available at the start of the session.

Frame Console 3.60.0​

Added:

• Session start failure reason as a new field in Audit Trail > Session Trail > Download CSV.
• [Admin API] Session start failure reason as a new field in Frame Admin API endpoint /accounts/:account_id/session-trails response.
• Ability for customer administrator to refresh the list of customer-managed virtual networks on-demand in Cloud Accounts > Virtual Networks.
• Additional option Backup all persistent volumes to filter Tasks in Notification Center > Tasks.

Added:

• Ability for users to configure the option to Clear cache on startup via Settings > Preferences.

• Administrators can now centrally configure and enforce the following setting via registry keys and configuration files. Please check our documentation for configuration details.

  • CLEAR_CACHE_ON_STARTUP

• Administrators can now configure and enforce the following setting via command line arguments. Please check our documentation for configuration details.

  • --CLEAR-CACHE-ON-STARTUP

Microsoft has announced the upcoming retirement of their legacy NV and NV_Promo series instance types on August 31, 2023. These instance types were originally released on December 1, 2016 with Frame being the first DaaS solution on the market to support these instances at their launch. These instances all leverage NVIDIA Tesla M60 GPUs (Maxwell Architecture).

As a result, customers with Frame Accounts deployed on Microsoft Azure will no longer be able to use the following instance types after August 31, 2023:

• Pro 56GB (Standard_NV6)
• Pro 224GB (Standard_NV24)

Frame customers utilizing these instance types are advised to migrate to one of the more modern NVIDIA or AMD instance types that are recommended by Microsoft as soon as possible to avoid user impact.

Frame Console 3.59.0​

Added:

• Ability for the administrator to see and copy the Volume ID when hovering over the Volume Name of a volume in the Volumes page.
• [Admin API] /accounts/:account_id/instance_types endpoint to list all available instance types for an Account.
• Ability to separately specify the number of Scheduled (automatic) and Manual Persistent Desktop backups within Dashboard > Capacity.
• Added options for administrators to Retry Creating Sandbox or Change Instance Type when the Sandbox VM cannot be provisioned during the Account creation process due to lack of available instance.

Added:

• Upgraded to Electron version 25.1.0.

• [Windows][macOS] Ability to enable/disable auto-update.

• User preferences Reset option will reset the values in the configuration window. Users can Save the configuration or Cancel.

Frame Console 3.58.1​

Added:

• Ability to specify which version of Frame Terminal new sessions will utilize, configured on a per Account or Launchpad basis:

  • Latest (current GA version) - Default
  • Previous (previous GA version)
  • Experimental (EA version)

Frame Console 3.57.0​

Added:

• [AHV] The vGPU profile name is now displayed in the instance type tooltip under the AHV Cloud Account.

• User Volume Autogrow Setting now supports a free space threshold of less than 1.0 GB and value increments of 0.25 GB.

Frame Server 8.7.7.0​

Added:

• Session performance and stability enhancements when using FRP8.
• Max Video Bit Rate for FRP7 and FRP8 now supports up to 64 Mbps.
• NVIDIA driver version is now added to logging.
• Details on FRP version (FRP7 or FRP8) and transport protocol (UDP or TCP) to HKEY_CURRENT_USER\Environment\FRAME_SESSION_INFO registry key.
• Optimizations to Signaling Server (messaging.console.nutanix.com) connections for FRP8.
• App Mode 2.0 now supported with Windows 11 and Windows Server 2022 workload VMs.

Added:

• New architecture based on Electron (version 24.3.1) framework.

• Revamped and unified UX/GUI.

• New generic USB redirection architecture based on WebUSB (device driver must be compatible with WebUSB) and includes support for multi-interface devices.

Frame Console 3.56.0​

Added:

• [Admin API] /accounts/:account_id/session-trails includes the Launchpad ID.

• Dashboard > Audit Log > Session Trail > Download CSV includes the Launchpad ID.

• Ability to increase user volume size for one or more user volumes (Enterprise Profile and Personal Drives) in Dashboard > Volumes. Each user volume can have a maximum size of 100 GB.

• YUV444 support is now Generally Available.

Tech Preview Frame Overlay File System 1.5.4.0​

We are announcing the release of Frame Overlay File System (OFS) to Tech Preview. OFS will be Frame’s new stateless driver for non-persistent workload VMs. With this release, OFS will be disabled by default.

Frame Console 3.55.1​

Added:

• New feature within Account Dashboard > Settings > Domain Settings to automatically delete the Active Directory computer object associated with the Frame instance when the instance is terminated (as part of the Publish process or when reducing Max Instances for an Instance Pool). Feature is enabled by default for new Accounts and disabled for existing Accounts (when AD domain-joined).

Frame Console 3.54.0​

Added:

• Redesigned Admin Console to match the Account Dashboard look and feel. Viewing your Account list, creating new Accounts/Organizations, modifying Customer and Organization settings, etc. can now be done within the new Customer Dashboard and Organization Dashboard.
• AWS GovCloud is now a supported cloud provider.
• Renamed Max Bandwidth to Max Video Bitrate within Settings > Session > Network and increased the maximum allowed value from 32 Mbps to 64 Mbps.
• Warning messages when deleting associated Volume Backups when deleting Volumes.

Frame Base Images 2304​

Added:

• [AWS, Azure] New consolidated base OS images that includes drivers for both NVIDIA and AMD GPUs. Customers can now leverage all supported instance types within a single Frame Account (based on instance availability within the particular region for the customer's cloud subscription). Consolidated images are available for all supported OS versions.

  note

  These images are supported by default for new Accounts. If you would like to add this capability for your existing Accounts, please open a support ticket.

• Tech Preview [Azure] Windows 11 base OS image is now available in Azure for non-vTPM-enabled VMs.
• Tech Preview Windows Server 2022 base OS image is now available across all supported infrastructure platforms.

Added:

• User is temporarily prevented from logging into the VM for 15 minutes after 3 invalid login attempts.

Frame Console 3.53.0​

Added:

• Auto Launch feature within Dashboard > Launchpad. When enabled, the session will automatically start when the user logs into the Launchpad. This feature is only available for Desktop Launchpads and Application Launchpads with only a single application configured.
• Cancel Publish option to Sandbox within the kebab menu when a publish is in progress.
• Redesign of the Customer-Managed Networking configuration.
• Redesign of the Summary > Status widget to show configured Instance Pools and their status.
• When deleting Volumes (Enterprise Profiles, Personal Drives, or Persistent Desktops), administrators now have the option to also delete all associated backups.
• [Admin API] /accounts/:account_id/_session_trails_ now includes the time to start a session for each session.
• [Admin API] New endpoint /accounts/:account_id/persistent_desktop_servers/last_used_date returns the date/time when the persistent desktop was last used.
• [Admin API] New endpoint /accounts/:account_id/user_volumes_backups to delete a user volume backup.
• [Admin API] New endpoint /accounts/:account_id/user_volume_backups/:user_volume_backup_id/restore to restore a user volume backup.

Frame Console 3.52.2​

Added:

• New session setting (Settings > Session > Features) to enable support for 4K displays on CPU-only instance types. This feature is enabled by default for newly created Frame accounts. The Advanced Server Argument -enable4KOnCPUDisplays (which was previously used to enable this functionality) is now deprecated.

Frame Server 8.6.14.0​

Added:

• Updated mf2server.exe installer to be more antivirus-friendly, reducing chance of being quarantined.
• [FRP8] Enhancements to mechanism for reconnecting to the Frame control plane when disconnected.
• Support for server-side mouse rendering to better support use cases such as the use of a 3D mouse.

Frame Console 3.51.1​

Added:

• Within the Task and Notification menus, Account affiliation is now shown for each task/notification. Hovering over the Account name also displays the relevant Organization and Customer affiliation.
• [Admin API] Ability to query Enterprise Profile, Personal Drive, and Persistent Desktop Backups via new Frame Admin API endpoints.

Frame Console 3.50.0​

Added:

• Redesigned notification/tasks dropdown menu within Dashboard and Admin Console. There are now separate menus for notifications and tasks.
• Redesigned Launchpad icon within Dashboard.
• [Admin API] Ability to start “headless” sessions (no connected user) via new Frame Admin API endpoint. Endpoint returns the Session ID.

Frame Console 3.49.0​

Added:

• [Early Access] Frame Single Sign-On (SSO) is now available in Early Access (requires Frame Server 8.6.8.0 and FGA 1.9.4.0 and higher) for Active Directory domain-joined Accounts. Administrators can enable the feature on a per Account basis via Dashboard > Settings > Domain Settings > Frame SSO. Please see our Frame SSO documentation to learn more about this feature.

Added:

• Support for two separate configuration sources: external and local. Local configuration mechanism allows updating SGA configuration (e.g., certificates, CIDR ranges, etc.) without re-deploying SGA. Configuration and sources are managed using the command-line utility sga_config:
  • sga_config set and paste SGA configuration YAML when prompted to set/update local configuration
  • sga_config source local and sga_config source external to switch to desired configuration source
  • sga_config apply at any time to apply configuration from the selected source
  • sga_config show to display configuration

Frame Console 3.48.0​

Added:

• New session start splash screen displayed via Frame Console (Launchpad).
• Support for custom Account Maintenance Mode messages.

Frame Terminal 6.25.0​

Added:

• [Early Access] New enhanced browser multi-monitor support (physical monitor layout detection) when accessing Frame sessions via Chrome and Edge (Chromium). Requires Chrome/Chromium version 100 or higher.

Frame Guest Agent 1.9.2​

Added:

• Windows Update Service is now disabled by default for non-persistent workload VMs. Windows Updates should be run on the Sandbox and then published to production.
• If a Frame Workload VM fails to register with Frame Platform within eight (8) minutes after provisioning, Frame Guest Agent will enable RDP (Windows) or SSH (Linux), respectively, so admins can connect into the Workload VM to investigate.

Frame Console 3.47.0​

Added:

• New Maintenance Mode when enabled, prevents users from starting new sessions on an Account. Users will see a message in Launchpad indicating that the Account is under maintenance. Administrators are still able to start sessions to Sandbox and Utility Servers when Maintenance Mode is enabled.
• During session start process, users will be shown detailed progress messages.
• Administrators can now Cancel an ongoing Publish from Notification Center.

Frame Console 3.46.1​

Added:

• [API] Account VendorID is now returned for both Accounts and Active Session endpoints.
• Improved instructions when adding a new AHV Cloud Account to Frame.

We are officially announcing the End-of-Life of our Quick Launch feature effective January 5, 2023.

Frame Gateway 9.22.0​

Added:

• Bulk backup behavior for User Volumes (Enterprise Profiles and Personal Drives) is now optimized so that only volumes that have been used since the previous backup will be included in the next backup.
• [AWS][Google Cloud] Improved handling of instance availability issues within AWS and Google Cloud in terms of provisioning, reserving, and starting VMs.

Added:

General

• Ability for users to automatically enable sound, microphone, and webcam via Preferences.

• Ability to hide the Frame Status Bar when in full-screen mode with Frame App. This feature can be enabled by setting the following Advanced Terminal Argument (either within Dashboard > Settings > Session > Advanced Options or Dashboard > Launchpads > Session Settings > Advanced Options).

• Advanced Terminal Argument: hideStatusBarOnFullscreen

Frame Console 3.45.0​

Added:

• FRP8 is now enabled by default for Accounts created using Frame-Managed Public Networking.

Frame Terminal 6.24.0​

Added:

• Ability to hide the Frame Status Bar when in full-screen mode. This feature can be enabled by setting the following Advanced Terminal Argument (either within Dashboard > Settings > Session > Advanced Options or Dashboard > Launchpads > Session Settings > Advanced Options).

Frame Console 3.44.0​

Added:

• [Early Access] [GCP] Users can suspend their Persistent Desktop session and resume the session later. When the session is suspended, contents of VM memory are moved to storage and preserved. Suspended VMs do not incur GCP compute costs; however, the storage costs are incurred for storing the VM memory and persistent desktop disk.

Announcement​

We are announcing the following change to our Data Availability policy for the following Account Analytics data (Dashboard > Analytics):

Fixed:

General

• Reverted to CEF version 100.

• Issue where session performance degradation may occur in certain configurations.

Frame Console 3.43.0​

Fixed:

• Removed Quick Publish feature for Persistent Desktop Accounts as setting does not impact publish behavior.

• Removed Storage Providers option from the User Profile menu as Frame Cloud Storage Connectors are end-of-life.

Frame Server 8.5.17.0​

Added:

• Frame will no longer force open applications to close when the Frame session is closed by the user. For Sandbox and Persistent Desktops, this means application state will be preserved from session-to-session unless the VM is rebooted between sessions. Customers can preserve previous behavior by using a post-session script to force apps to close when the Frame session is closed.

Fixed:

• Issue where attempts to resume an FRP8 session may freeze while “Allocating resources”.

• Issue where Frame printing may fail on Accounts deployed on private networks due to CORS policy change introduced with Chrome/Chromium version 104.

• Additional reliability fixes.

Frame Console 3.42.1​

Added:

• Ability for admins to Close All Sessions within Dashboard > Status > Active Sessions.

• Support for .ico files for custom application icons.

• Show error message when loading an Analytics page times out.

Frame Console 3.41.0​

Added:

• Ability to clone Sandbox or Utility Server from a selected Backup to destination Accounts.

• Renamed Machine Image Name to Master Image Name and moved field and value from Summary page to the Sandbox and Utility Server pages for Accounts created with BYO Image.

Frame Terminal 6.20.0​

Added:

Tech Preview Feature to automatically refresh video stream (FRP8 only, does not apply to FRP7) when a specified packet loss rate threshold is exceeded that could result in a frozen session and/or visual artifacting. Feature can be enabled via the Advanced Terminal Argument:

Frame Console 3.40.0​

Added:

• [AHV] Ability to clone Persistent Desktops from one Account to another. Accounts can be deployed on different Cloud Accounts (AHV Clusters).

• Ability for administrators to select whether times within Frame Console are displayed in UTC or their local time zone. Exception is that times within Analytics will always be shown in UTC and time zones within Capacity will remain configurable. Administrators will be able to configure this setting within Profile > Preferences > Time Display.

Frame Agent 1.8.15.0​

Added:

• Ensuring that inbound tcp/4503-4509 is allowed within Windows Defender Firewall (in addition to udp/4503-4509) for FRP8 support.

Added:

General

• New Help menu when starting Frame App via command line with --help argument. Displays all available command line arguments.

• Option for users to configure time (in seconds) in which Esc key must be pressed in order to exit full-screen mode (configurable via Preferences menu or command line).

Frame Console 3.39.0​

Added:

• AHV: Ability to clone User Volumes (Enterprise Profiles and Personal Drives) from one Account to another. Accounts can be deployed on different Cloud Accounts (AHV Clusters).

Fixed:

• Issue where Disk Size within Dashboard > Sandbox is not properly updated after a Sandbox clone operation.

• Issue where Quick Launch Launchpad fails to load, resulting in a white screen.

Frame Console 3.38.0​

Added:

• Ability to share and revoke Shared VPCs from one GCP cloud account to another GCP cloud account, under Cloud Services at a Customer or Organization level (requires a Shared VPC to be configured in GCP Console).

• Frame Admin API endpoint to unassign an assigned persistent desktop.

Fixed:

• Issue where user profiles and personal drive options appeared to be available for Linux workload VMs.

Frame Console 3.37.0​

Added:

• Instance Pool name is now shown in the VM Type column within Dashboard > Status > Servers page to make it easier for administrators to identify which specific Instance Pool a VM belongs to.

Fixed:

• Issue where updates to Active Capacity scheduling were not properly applied until the same day of the following week in situations where the schedule was updated within 30 seconds of the next Active Capacity schedule start time.

Frame Console 3.36.0​

Added:

• Show template image name used to create Account Sandbox within Dashboard > Summary > Account Details for customers using bring your own (BYO) image.

• Ability to configure a Scheduled Backup Interval for any backup within Frame up to 30 days.

• Validation to prevent administrators from setting Machine Name Prefix to an empty string.

Frame Agent 1.8.5.0​

Added:

• Ensuring that inbound tcp/4503-4509 is allowed within Windows Defender Firewall (in addition to udp/4503-4509) for FRP8 support.

• Ability to increase Sysprep timeout within Frame Guest Agent (FGA) Playbook.

Frame Console 3.35.0​

Added:

• Dedicated columns within Dashboard > Users > SAML2 Permissions for Conditions and Description.

• Updated Nutanix Cloud Services Terms of Service (TOS).

Frame Console 3.34.1​

Added:

• New column within Dashboard > Status > Servers shows assigned user for persistent desktop accounts.

• Search feature within Dashboard > Status > Servers allows search by assigned user name and user email for persistent desktop accounts.

Frame Console 3.33.0​

Added:

• Ability to set a custom description for each SAML2 permission rule.

• New Admin API endpoint to configure Capacity settings for Persistent Accounts.

Frame Agent 1.7.1.0​

Added:

• Additional verbose logging and error messages related to unmount operation of user Volumes (Enterprise Profiles and Personal Drives) at session close.

Frame App 6.12​

Added:

General

• Support for locking mouse back/forward buttons while in session to prevent users from accidentally exiting the session.

• Support to disable locking mouse back/forward buttons via command line argument (disable-mouse-lock).

Frame Console 3.32.2​

Fixed:

• Issue where new Frame PWA and Launch links are generating invalid links resulting in an “Invalid Kind” error message.

• Additional reliability fixes.

Frame Console 3.32.0​

Added:

• Revised the Test Publish feature where Test Pools are now regular Instance Pools that are flagged as Test within Dashboard > Capacity settings (instead of being created automatically when feature is enabled). If there are no Test Pools configured with capacity enabled, the feature will be automatically turned off for the Account.

• For Accounts created with a BYO Image, the Base Image used to create the Account is now listed in Dashboard > Summary.

Frame Guest Agent 1.7.0.0​

Added:

• Notification when a session is using a Frame Cloud Storage Connector (Box, Dropbox, Google Drive, and/or OneDrive) as support for these connectors is approaching EOL. Please see this announcement for more details.

• Notification when Windows Folder Redirection and/or Roaming Folder is configured that may prevent Frame Enterprise Profiles from mounting properly.

Frame Console 3.31.0​

Added:

• Support for creation of multiple Instance Pools of the same instance type within the same Frame Account (non-persistent only) within Dashboard > Capacity settings.

• Ability to assign a custom name for each Instance Pool within Dashboard > Capacity settings.

Frame Guest Agent 1.6.1.0​

Fixed:

• Issue with Get-InstalledSoftware PowerShell command on GCP.*

Frame App 6.11.1 (Hotfix)​

We are announcing the release of Frame App 6.11.1. This version is a hotfix to Frame App 6.11.0 and is currently only available for download from portal.nutanix.com.

Fixed:

General

• Issue with addEventListener function which could prevent USB devices (including HID) from functioning properly from within the Frame session in certain situations.

Frame Console 3.30​

Added:

• Added new column “Volume Type” under Volumes > Backups with possible values of Profile (Enterprise Profile backup) or Personal Drive (Personal Drive backup).

• Expose the ability to list the installed software on a stateful (Sandbox, Utility Server, Persistent Desktop) workload VM for workload VMs on AHV, AWS, and Azure.

Frame Guest Agent 1.6.1.0​

Fixed:

• Issue with Get-InstalledSoftware PowerShell command on GCP.

Frame Console 3.29​

Added:

• Ability for Frame administrators to set the maximum size a user volume (e.g., enterprise profile disk, personal disk, and persistent desktops) can automatically grow to.

• Administrators can clone a utility server to a destination Frame account, regardless of the base OS image for the destination Frame account Sandbox.

Announcement​

We are officially announcing the End-of-Life of the Frame cloud storage connectors for Box, Dropbox, Google Drive, and OneDrive.

Frame Console 3.28​

Added:

• Frame Admin API List Active Sessions endpoint includes user_email in the response.

• Ability for Frame administrators to select and delete multiple user volume disks (enterprise profiles and personal drives) and backups at the same time in the Volumes page.

Frame Agent 1.6.0.0​

Added:

• Windows Sysprep is now executed as the Windows SYSTEM user when publishing in a domain-joined Frame account.

• Reduced the number of workload VM reboots required of production pool instances during the publish process.

Frame Console​

Added:

• Administrators are warned that a change to the CIDR for a Frame-managed VPC/VNET will incur downtime since the VPC/VNET and workload VMs must be recreated with the new CIDR.

• Administrators can now specify more than one Active Capacity day/time period for an instance pool.

Data Availability​

• Frame VM Setup 1.5.0.0

• Frame USB Driver 2.6.0

Frame Console​

Added:

• New Frame Admin API endpoint for retrieving Launchpad information (/accounts/{account_id}/launchpads).

• New Frame Admin API endpoint for onboarding an application (/accounts/{account_id}/onboard_app).

Frame Guest Agent (Server) 8.3.3 (Windows)

Fixed:

• Unable to print to local device with Chrome 98.

Frame Agent 1.5.0.0​

Added:

• Official support for Ubuntu 20.04 LTS.

• Support for AWS IMDSv2 - new version of AWS metadata service

• Retry the attachment of user volumes (personal drives and enterprise profile volumes) to workload VMs, if the volume attach request fails.

Frame Console​

Added:

• Ability to backup and restore a Frame account’s Sandbox, Utility Server(s), Persistent Desktop(s), and volumes (enterprise profiles, personal drives) to second Frame account in the same infrastructure type (Bring Your Own AHV and Azure infrastructure for this release). For Azure, the backup Frame account must be in the same Azure cloud account as the Frame account (same or different region). For AHV, it must be in a different AHV Cloud Account. (Early Access)

• Administrators can specify the maximum number of automated persistent desktop backups that are retained.

Added:

• Improved network statistics reports in management dashboard.

• Additional logs available in Logs section of the management dashboard for easier troubleshooting.

• Additional troubleshooting and monitoring tools in the Tools section of the management dashboard.

Added:

• Diagnostics and reporting in SGA environment for better troubleshooting of networking issues.

• Improvements to reporting FGA error messages to Frame Terminal.

• Improvements to Advanced USB support.

Frame Console​

Added:

• Under Dashboard > Volumes, the created date/time and last used date/time fields are available in the list of volumes.

• Administrator is not allowed to delete a production pool while another pool is being deleted.

• Session ID and user name are added to the Session log dialog for each session.