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New Frame Stateless Driver Migration Phase 1: Windows 11 and Windows Server 2022 Accounts

We previously announced the deployment of our new Frame stateless driver (OFS) to all Frame Accounts. This process is now complete, and we are ready to begin enabling the new driver in a phased approach.

The first Frame Accounts that will begin utilizing the new driver will be any non-persistent accounts using either a Windows 11 or Windows Server 2022 base image (this is applicable across all Early Adopter, Standard, and Trailing deployment groups).

These accounts will be migrated to OFS on Monday, September 2, 2024. By default, only the Sandbox VM for each account will have OFS enabled. Production pool VMs will not be migrated to OFS until a Publish is run. Any new Windows 11 or Windows Server 2022 non-persistent accounts created after September 2, 2024, will automatically utilize OFS.

Why Are We Doing This Migration?​

The new OFS driver will be replacing our legacy stateless mechanism for non-persistent Windows VMs, bringing important security and performance enhancements.

How Does This Impact Me?​

While we have been testing our new stateless driver with many of our customers in production for over a year, as it is a Windows OS kernel driver, there is always a chance that it may conflict with a customer’s unique Windows image, which may impact users' ability to start new sessions.

What Do I Need to Do?​

For any Frame Accounts with the following configuration, please follow the instructions below to mitigate any potential issues:

OFS Migration Phase 1 Accounts:
  • Account Type: Non-Persistent
  • Account OS: Windows 11, Windows Server 2022
  • Deployment Group: Early Adopter, Standard, Trailing

OFS Migration Instructions​

  1. Starting on Tuesday, September 3, 2024, run a Test Publish on the Account(s) and start a session to a Test Pool via a Test Launchpad. If your session starts normally and applications work as expected, there should be no issues.

    Note: If you have already previously tested OFS on your test account(s) and verified compatibility, you can skip to Step 2.

  2. If there were no issues identified during testing, please run a regular Publish so your production pools are migrated to OFS.

  3. If you experience any issues during testing, please contact Dizzion Support by creating a support ticket and we will work with you to troubleshoot.

As always, we appreciate your patience, understanding, and support as we work together to continue to bring improvements to our Frame platform!