C3Sv2.0.2
Added:
- AWS Marketplace integration with Dizzion.
- Integration between C3 and Frame, enabling a streamlined experience across both platforms.
- Outbound real-time syncing of organizations and users from C3 to ticketing system.
Changed:
- Key process changes, including webhooks and data ingestion enhancements, for improved Sage to C3 and C3 to Frame (v2) integration.
- Enabled user security PIN syncing from C3 to Zendesk for new users.
- Set the default case complexity for solving any Zendesk ticket, simplifying case management and resolution processes.
- Suppressed the CKEDITOR warning during message creation in C3.