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C3 Platform 24-05-19

C3Sv2.0.2

Added:

  • AWS Marketplace integration with Dizzion.
  • Integration between C3 and Frame, enabling a streamlined experience across both platforms.
  • Outbound real-time syncing of organizations and users from C3 to Zendesk.

Changed:

  • Key process changes, including webhooks and data ingestion enhancements, for improved Sage to C3 and C3 to Frame (v2) integration.
  • Enabled user security PIN syncing from C3 to Zendesk for new users.
  • Set the default case complexity for solving any Zendesk ticket, simplifying case management and resolution processes.
  • Suppressed the CKEDITOR warning during message creation in C3.