4 posts tagged with "C3"

C3Sv2.0.4​

Added:

• Enhancement to differentiation between Horizon & Frame Customers on Messages & Scheduled Maintenances.
• Enhancement to AWS Marketplace integration to collect additional information & warn the user if the information has not been submitted.
• Enhancement to color mapping for Service Request statuses.
• Backend database enhancements to prepare for Security Pulse rollout in a future release.

C3Sv2.0.3​

Added:

• Enhancement to assign a user as the "primary contact" to customer organizations missing this field.
• Feature to automatically open an end user's default email client when the user clicks on the CSM or CSDM name, with the email address pre-populated
• Service request functionality to support "other" component type along with a text box to describe the component type when "other" is selected
• Real time ticket synchronization from the ticketing system into C3
• Ability to sort the service request table column headers
• Ability to submit IBM metering for individual customers

Fixed:

• Messaging when deleting a scheduled maintenance event.
• Error message when creating new MDCO users.

C3Sv2.0.2​

Added:

• AWS Marketplace integration with Dizzion.
• Integration between C3 and Frame, enabling a streamlined experience across both platforms.
• Outbound real-time syncing of organizations and users from C3 to ticketing system.

C3Sv2.0.1​

Added:

• Service request module in C3 UI.
• Service request module enhancements including ticket number synchronization, ticket status mapping, new issue type, and real-time syncing of service requests between ticketing system and C3.
• Enhancements to the scheduled maintenance creation module to include the ability to type in date/time and a more comprehensive list of time zones inclusive of daylight saving time.
• Enhancements to customer selection in scheduled maintenance and messages to add ability to select platform specific customers.