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2 posts tagged with "C3"

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C3Sv2.0.2​

Added:

  • AWS Marketplace integration with Dizzion.
  • Integration between C3 and Frame, enabling a streamlined experience across both platforms.
  • Outbound real-time syncing of organizations and users from C3 to Zendesk.

C3Sv2.0.1​

Added:

  • Service request module in C3 UI.
  • Service request module enhancements including ticket number synchronization, ticket status mapping, new issue type, and real-time syncing of service requests between ticketing system and C3.
  • Enhancements to the scheduled maintenance creation module to include the ability to type in date/time and a more comprehensive list of time zones inclusive of daylight saving time.
  • Enhancements to customer selection in scheduled maintenance and messages to add ability to select platform specific customers.