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5 posts tagged with "C3"

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C3Sv2.1​

Added:

  • Early Access (EA) support for Golden Image Manager, including the ability to power on Golden Images and push to UAT for customers subscribed to Dizzion DaaS using Horizon technology. To access this feature in C3, please reach out to your Customer Success Manager.
  • Backend and frontend prerequisites for Security Pulse release, to be released for EA in Q1 2025 (dates subject to change).
  • Enhancement to Sage, C3 & FBA integration to pass additional order and contract information.
  • Ability to launch Frame from C3 for all Frame customers.

C3Sv2.0.4​

Added:

  • Enhancement to differentiation between Horizon & Frame Customers on Messages & Scheduled Maintenances.
  • Enhancement to AWS Marketplace integration to collect additional information & warn the user if the information has not been submitted.
  • Enhancement to color mapping for Service Request statuses.
  • Backend database enhancements to prepare for Security Pulse rollout in a future release.

C3Sv2.0.3​

Added:

  • Enhancement to assign a user as the "primary contact" to customer organizations missing this field.
  • Feature to automatically open an end user's default email client when the user clicks on the CSM or CSDM name, with the email address pre-populated
  • Service request functionality to support "other" component type along with a text box to describe the component type when "other" is selected
  • Real time ticket synchronization from the ticketing system into C3
  • Ability to sort the service request table column headers
  • Ability to submit IBM metering for individual customers

Fixed:

  • Messaging when deleting a scheduled maintenance event.
  • Error message when creating new MDCO users.

C3Sv2.0.2​

Added:

  • AWS Marketplace integration with Dizzion.
  • Integration between C3 and Frame, enabling a streamlined experience across both platforms.
  • Outbound real-time syncing of organizations and users from C3 to ticketing system.

C3Sv2.0.1​

Added:

  • Service request module in C3 UI.
  • Service request module enhancements including ticket number synchronization, ticket status mapping, new issue type, and real-time syncing of service requests between ticketing system and C3.
  • Enhancements to the scheduled maintenance creation module to include the ability to type in date/time and a more comprehensive list of time zones inclusive of daylight saving time.
  • Enhancements to customer selection in scheduled maintenance and messages to add ability to select platform specific customers.