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C3 Platform 24-05-19



  • Service request module in C3 UI.
  • Service request module enhancements including ticket number synchronization, ticket status mapping, new issue type, and real-time syncing of service requests between ticketing system and C3.
  • Enhancements to the scheduled maintenance creation module to include the ability to type in date/time and a more comprehensive list of time zones inclusive of daylight saving time.
  • Enhancements to customer selection in scheduled maintenance and messages to add ability to select platform specific customers.
  • Enhancements to scheduled maintenance notifications to Dizzion resources.
  • Updated the email address that emergency PIRT notifications are sent from to
  • Enhanced UI for external IDP configuration and management to include warning messages when changes will impact current user experience.


  • Comment box from scheduled maintenance modal “internal” tab view.


  • Service request module bugs including internal comment visibility, attachments, and duplicate user creation in ticketing system.
  • Scheduled maintenance module bugs including maintenance window assignment, maintenance window approvals, and service ticket updates from proper user.