Private Networking with SGA (Public Cloud)

Customers using public cloud infrastructure can create a Frame account using Frame-managed networking, Private Networking with Streaming Gateway Appliance (SGA) so users can access the Frame workload VMs through the SGA. The Internet-accessible SGA serves as a reverse proxy for Frame sessions between the end users and their Frame workload VMs in the private network. The Frame workload VMs only have private IP addresses. For egress from the workload VMs to the Internet, these workload VMs are configured to communicate directly to the Internet through a NAT gateway in the public cloud infrastructure.

If users must access network resources on-premises or in a private network, a private network connection (e.g., VPN, direct connection, SD-WAN, VPC/VNET peering) with the appropriate routing must be implemented.

note

Customers who choose to create a Frame account in their own managed network where users will access the Frame workload VMs from the Internet through an SGA must follow the networking requirements defined below.

FRP8 Networking (SGA 3)

FRP8 is a udp-based protocol for all communication between the end user and the Frame workload VMs.

Public IaaS - Private Networking with SGA 3 (FRP8)

The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA 3 and FRP8.

Source to Destination	Source IP address	Destination FQDN(s)	Protocol/port
Workload VMs to Frame Platform	Public IP address	gateway-external-api-prod.frame.nutanix.com img.console.nutanix.com img.frame.nutanix.com prod-kds-5683567dcbd60804cb34.s3.us-east-1.amazonaws.com assets.console.nutanix.com downloads.console.nutanix.com logging.console.nutanix.com download.visualstudio.microsoft.com	tcp/443 (HTTPS)
		cch.console.nutanix.com messaging.console.nutanix.com	tcp/443 (HTTPS, WSS)
End user to Frame Platform	Public IP address	console.nutanix.com img.frame.nutanix.com img.console.nutanix.com cpanel-backend.console.nutanix.com terminal-prod.frame.nutanix.com logging.console.nutanix.com login.console.nutanix.com (for Frame IdP, if used)	tcp/443 (HTTPS)
		messaging.console.nutanix.com	tcp/443 (HTTPS, WSS)
SGA VMs to Frame Platform	Public IP address	cpanel-backend.console.nutanix.com gateway-external-api-prod.frame.nutanix.com	tcp/443 (HTTPS)
		messaging.console.nutanix.com	tcp/443 (HTTPS, WSS)
		stun.console.nutanix.com	udp/3478
End user to SGA VM	Public IP address	*.<CUSTOMER SGA FQDN> resolving to public IP (or private IP) address	tcp/443 (HTTPS)
		SGA VM-specific public IP (or private IP) address	udp/3478 and tcp/3478 (optional)
SGA VM to End user	Public IP address	End user-specific public IP address	udp/49152-65535
SGA VM to Workload VM	Private IP address	Dynamic private IP address within VPC/VNET	udp/4503-4509
Workload VM to SGA VM	Private IP address	SGA VM-specific private IP address	udp/49152-65535

FRP8 Networking (SGA 4)

FRP8 is a udp-based protocol for all communication between the end user and the Frame workload VMs.

Public IaaS - Private Networking with SGA 4 (FRP8)

The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA 4 and FRP8.

Source to Destination	Source IP address	Destination FQDN(s)	Protocol/port
Workload VMs to Frame Platform	Public IP address	gateway-external-api-prod.frame.nutanix.com assets.console.nutanix.com downloads.console.nutanix.com logging.console.nutanix.com download.visualstudio.microsoft.com	tcp/443 (HTTPS)
		cch.console.nutanix.com messaging.console.nutanix.com	tcp/443 (HTTPS, WSS)
End user to Frame Platform	Public IP address	console.nutanix.com img.frame.nutanix.com img.console.nutanix.com cpanel-backend.console.nutanix.com terminal-prod.frame.nutanix.com logging.console.nutanix.com login.console.nutanix.com (for Frame IdP, if used)	tcp/443 (HTTPS)
		messaging.console.nutanix.com	tcp/443 (HTTPS, WSS)
SGA VMs to Frame Platform	Public IP address	cch.console.nutanix.com	tcp/443 (HTTPS, WSS)
End user to SGA VM	Public IP address	SGA VM-specific public IP address	udp/3478 and tcp/3478 (optional)
SGA VM to End user	Public IP address	End user-specific public IP address	udp/49152-65535
SGA VM to Workload VM	Private IP address	Dynamic private IP address within VPC/VNET	udp/4503-4509
Workload VM to SGA VM	Private IP address	SGA VM-specific private IP address	udp/49152-65535

FRP7 Networking

Warning

FRP7 reached be end-of-life (EOL) as of June 30, 2024. Refer to the EOL Announcement of December 18, 2023 for further details.

FRP7 is a tcp-based protocol for all communication between the end user and the Frame workload VMs.

Public IaaS - Private Networking with SGA (FRP7)

The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA 3 and FRP7.

Source to Destination	Source IP address	Destination FQDN(s)	Protocol/port
Workload VMs to Frame Platform	Public IP address	gateway-external-api-prod.frame.nutanix.com img.console.nutanix.com img.frame.nutanix.com prod-kds-5683567dcbd60804cb34.s3.us-east-1.amazonaws.com assets.console.nutanix.com downloads.console.nutanix.com logging.console.nutanix.com download.visualstudio.microsoft.com	tcp/443 (HTTPS)
	Public IP address	cch.console.nutanix.com	tcp/443 (HTTPS, WSS)
End user to Frame Platform	Public IP address	console.nutanix.com img.frame.nutanix.com img.console.nutanix.com cpanel-backend.console.nutanix.com terminal-prod.frame.nutanix.com logging.console.nutanix.com login.console.nutanix.com (for Frame IdP, if used)	tcp/443 (HTTPS)
SGA VMs to Frame Platform	Public IP address	cpanel-backend.console.nutanix.com gateway-external-api-prod.frame.nutanix.com	tcp/443 (HTTPS)
End user to SGA VM	Public IP address	*.<CUSTOMER SGA FQDN> resolving to public IP (or private IP) address	tcp/443 (HTTPS, WSS)
SGA VM to Workload VM	Private IP address	Dynamic private IP address within VPC/VNET	tcp/443 (HTTPS, WSS)