Private Networking with SGA (Public Cloud)
Customers using public cloud infrastructure can create a Frame account using Frame-managed networking, Private Networking with Streaming Gateway Appliance (SGA) so users can access the Frame workload VMs through the SGA. The Internet-accessible SGA serves as a reverse proxy for Frame sessions between the end users and their Frame workload VMs in the private network. The Frame workload VMs only have private IP addresses. For egress from the workload VMs to the Internet, these workload VMs are configured to communicate directly to the Internet through a NAT gateway in the public cloud infrastructure.
If users must access network resources on-premises or in a private network, a private network connection (e.g., VPN, direct connection, SD-WAN, VPC/VNET peering) with the appropriate routing must be implemented.
Customers who choose to create a Frame account in their own managed network where users will access the Frame workload VMs from the Internet through an SGA must follow the networking requirements defined below.
FRP8 Networking (SGA 3)
FRP8 is a udp-based protocol for all communication between the end user and the Frame workload VMs.
The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA 3 and FRP8.
Source to Destination | Source IP address | Destination FQDN(s) | Protocol/port |
---|---|---|---|
Workload VMs to Frame Platform | Public IP address |
| tcp/443 (HTTPS) |
| tcp/443 (HTTPS, WSS) | ||
End user to Frame Platform | Public IP address |
| tcp/443 (HTTPS) |
| tcp/443 (HTTPS, WSS) | ||
SGA VMs to Frame Platform | Public IP address |
| tcp/443 (HTTPS) |
| tcp/443 (HTTPS, WSS) | ||
| udp/3478 | ||
End user to SGA VM | Public IP address | *.<CUSTOMER SGA FQDN> resolving to public IP (or private IP) address | tcp/443 (HTTPS) |
SGA VM-specific public IP (or private IP) address | udp/3478 and tcp/3478 (optional) | ||
SGA VM to End user | Public IP address | End user-specific public IP address | udp/49152-65535 |
SGA VM to Workload VM | Private IP address | Dynamic private IP address within VPC/VNET | udp/4503-4509 |
Workload VM to SGA VM | Private IP address | SGA VM-specific private IP address | udp/49152-65535 |
FRP8 Networking (SGA 4)
FRP8 is a udp-based protocol for all communication between the end user and the Frame workload VMs.
The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA 4 and FRP8.
Source to Destination | Source IP address | Destination FQDN(s) | Protocol/port |
---|---|---|---|
Workload VMs to Frame Platform | Public IP address |
| tcp/443 (HTTPS) |
| tcp/443 (HTTPS, WSS) | ||
End user to Frame Platform | Public IP address |
| tcp/443 (HTTPS) |
| tcp/443 (HTTPS, WSS) | ||
SGA VMs to Frame Platform | Public IP address |
| tcp/443 (HTTPS, WSS) |
End user to SGA VM | Public IP address | SGA VM-specific public IP address | udp/3478 and tcp/3478 (optional) |
SGA VM to End user | Public IP address | End user-specific public IP address | udp/49152-65535 |
SGA VM to Workload VM | Private IP address | Dynamic private IP address within VPC/VNET | udp/4503-4509 |
Workload VM to SGA VM | Private IP address | SGA VM-specific private IP address | udp/49152-65535 |
FRP7 Networking
FRP7 reached be end-of-life (EOL) as of June 30, 2024. Refer to the EOL Announcement of December 18, 2023 for further details.
FRP7 is a tcp-based protocol for all communication between the end user and the Frame workload VMs.
The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA 3 and FRP7.
Source to Destination | Source IP address | Destination FQDN(s) | Protocol/port |
---|---|---|---|
Workload VMs to Frame Platform | Public IP address |
| tcp/443 (HTTPS) |
Public IP address |
| tcp/443 (HTTPS, WSS) | |
End user to Frame Platform | Public IP address |
| tcp/443 (HTTPS) |
SGA VMs to Frame Platform | Public IP address |
| tcp/443 (HTTPS) |
End user to SGA VM | Public IP address |
| tcp/443 (HTTPS, WSS) |
SGA VM to Workload VM | Private IP address | Dynamic private IP address within VPC/VNET | tcp/443 (HTTPS, WSS) |