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Public Networking (Public Cloud)

Customers using public cloud infrastructure can create a Frame account using Frame-managed networking, Public Networking so users on the Internet can directly access the Frame workload VMs using the public IP addresses of the Frame workload VMs. For egress to the Internet, these workload VMs communicate directly to the Internet for publicly-accessible resources.

If users must access network resources on-premises or in a private network, a private network connection (e.g., VPN, direct connection, SD-WAN, VPC/VNET peering) with the appropriate routing must be implemented.

FRP8 Networking​

FRP8 is a udp-based protocol for all communication between the end user and the Frame workload VMs.

Public IaaS - Public Networking (FRP8)

Public IaaS - Public Networking (FRP8)

The following table lists the required protocols and ports for Frame accounts using Public Networking and FRP8.

Public Networking (Public Cloud)

Source to DestinationSource IP addressDestination FQDN(s)Protocol/port
Workload VMs to Frame PlatformPublic IP address
  • ----[ US Backplane ]----
  • api.use.difr.com
  • assets.use.difr.com
  • img.use.difr.com
  • logging.use.difr.com
  • downloads.difr.com
  • ----[ EU Backplane ]----
  • api.deu.difr.com
  • hub.deu.difr.com
  • logging.use.difr.com
  • downloads.difr.com
  • ----[ Required for Agent Updates via FAST ]----
  • download.visualstudio.microsoft.com
  • ----[ Legacy Backplane ]----
  • gateway-external-api-prod.frame.nutanix.com
  • img.console.nutanix.com
  • img.frame.nutanix.com
  • prod-kds-5683567dcbd60804cb34.s3.us-east-1.amazonaws.com
  • assets.console.nutanix.com
  • downloads.console.nutanix.com
  • logging.console.nutanix.com
tcp/443 (HTTPS)
Workload VMs to Frame PlatformPublic IP address
  • ----[ US Backplane ]----
  • api.use.difr.com
  • hub.use.difr.com
  • ----[ EU Backplane ]----
  • api.deu.difr.com
  • hub.deu.difr.com
  • ----[ Legacy Backplane ]----
  • cch.console.nutanix.com
  • messaging.console.nutanix.com
tcp/443 (HTTPS, WSS)
Workload VMs to Frame PlatformPublic IP address
  • ----[ US Backplane ]----
  • stun.use.difr.com
  • ----[ EU Backplane ]----
  • stun.deu.difr.com
  • ----[ Legacy Backplane ]----
  • stun.console.nutanix.com
udp/3478
End user to Frame PlatformPublic IP address
  • ----[ US Backplane ]----
  • use.difr.com
  • api.use.difr.com
  • img.use.difr.com
  • login.use.difr.com (for Frame IdP, if used)
  • logging.use.difr.com
  • ----[ EU Backplane ]----
  • deu.difr.com
  • api.deu.difr.com
  • assets.deu.difr.com
  • login.deu.difr.com (for Frame IdP, if used)
  • downloads.difr.com
  • ----[ Legacy Backplane ]----
  • console.nutanix.com
  • img.frame.nutanix.com
  • img.console.nutanix.com
  • cpanel-backend.console.nutanix.com
  • terminal-prod.frame.nutanix.com
  • logging.console.nutanix.com
  • login.console.nutanix.com (for Frame IdP, if used)
tcp/443 (HTTPS)
End user to Frame PlatformPublic IP address
  • ----[ US Backplane ]----
  • api.use.difr.com
  • ----[ EU Backplane ]----
  • api.deu.difr.com
  • ----[ Legacy Backplane ]----
  • messaging.console.nutanix.com
tcp/443 (HTTPS, WSS)
End user to Workload VMPublic IP address
  • *.difr.com
  • *.nutanixframe.com or *.nutanix-frame.com resolving to a public IP address
udp/4503-4509, tcp/4503-4509 (optional)